We're Hiring

Account Manager

Bengaluru, Karnataka·Full-time - Remote (WFH)·2-4 years

Be the face of Tradio to our clients - first point of contact on every order, making sure nothing is missing at the start and problems are raised before they become delays.

This is a remote role - work from home, with in-person meetings with the founders and clients in Bengaluru as needed.

What You'll Do

Coordinate with the client's buyer, merchandiser, and designer on samples, approvals, and changes
Be the first point of contact for Tradio clients across every live order
Ensure 100% of order information (tech packs, specs, BOM, approvals) is in place before execution starts
Give clients timely updates by working closely with our Ops and QC admins
Review the TNA for each order and proactively flag execution challenges early
Track sample approvals, lab dips, and change requests so nothing gets lost
Keep every order live and accurate on our proprietary tech platform

What We're Looking For

2-4 years in apparel merchandising or client servicing at a buying house, export house, or brand
Strong understanding of TNA, tech packs, BOM, and sampling stages (proto, fit, PP, TOP) - must have
Sharp eye for detail - catches a wrong trim, colour, or spec before the factory does - must have
Strong communication in English and Hindi; preferred spoken knowledge of other regional Indian languages
Strong on follow-ups, Excel, and documentation; nothing slips through
Tech-savvy: picks up new tools fast; calm under pressure, owns outcomes

Why Join

Competitive fixed pay plus a performance-linked variable
Work directly with the founding team on real export and domestic orders
Hands-on exposure to our own production tracking tech